Nvision Travel participates for the first time with a stand at WTM in London, 7-9 November 2022. Having visited the show as visitors, Albena and Cvetelina decide to participate more actively in advertising Bulgaria on the English-speaking market in 2022.

Specialized in private culture tours, they decide to cheer the visitors and their partners with deliciousWTM and authentic products from Bulgaria. Thus, Gabrovo pestil, Gamza wine from Borovitza winery is tasted at their stand and everyone leaves with a hand-made bookmark with embroidery saying Bulgaria with a beautiful rose. Priority is the personal service to every single person, the emotion which will be remembered after the guest goes home.

Having graduated Tourism in Bulgaria and the Netherlands, Albena and Cvetelina gain experience in boutique tour operators in Bulgaria and Germany and in 2008 they head in a new direction. Nvision Travel designs individual culture and adventure trips at various themes and specialized field trips for universities. In 2009 for the first time, they launch Bulgaria Communism Tours on the Bulgarian market and since 2015 they include Buzludzha in their trips, meeting their guests’ interest. During all that time the wine tourism is included in their programs and in the last few years they devote to support the wineries in their home area Belogradchik and Vidin as well. Licensed English and German speaking tour guides, they care for the personal interaction with the clients and they manage to become friends.

WTM

In London they present all of their special interest travel experiences but they go with the intention that everyone at the stand foremost represents Bulgaria. This feeling for togetherness is important in order all colleagues from the travel industry to look in the same direction.

There has been huge interest to Bulgaria at their stand and they are grateful to Nikolay and his colleagues for having served banitsa, tikvenik, Bulgarian yellow cheese and having taken care of supporting the exhibitors during the meetings with guests from all over the world: Australia, USA, Canada, Great Britain, South Korea, India, Ethiopia, Malaysia, Europe etc.

They admit, though, that the most frequent question to them is What could Bulgaria offer in addition to sea and ski holiday? That makes more difficult choosing Bulgaria as travel destination and leads to much more efforts and dedication on their side in order their partner to sell the destination. Almost everyone who stops at their stand is looking for loyal partners and personal service.

WTM

Their business cards are of handmade recycled paper, their partners notice that and the sustainability topic comes up. Sustainability in tourism in the conversations is focused on that the revenues to be directed to the small businesses where the foreign guests meet the owners and find out more about their daily routine. As well as the opportunity to plant a tree in order to compensate the carbon footprint.

The next travel fair, that Nvision Travel will participate in and you could support the marketing of Bulgaria with them, is the largest one in the world ITB Berlin in March 2023. For appointments at ITB Berlin: info@nvisiontravel.com or LinkedIn.

What would you say about 10 years of traveling? Nvision travel turned 10 on 15 August 2018. It is not easy to share all our experiences and lessons during the last busy, challenging, happy and difficult 10 traveling years but we have some advice, which we believe is important for every small travel business. The support, which we got from our family, friends, travelers (for us you are not just clients), partners, is one of the main pieces of the puzzle to have a tour operator company. Yet here are also 10 lessons from our own experience. We hope they will help you in your journey to your dream job:

1) We are equal. There is no boss in the company. Both partners are responsible, free to take decisions, to share ideas, to express themselves. If one is missing, the company will not be the same, both are equally important for the company and are looking in the same direction. Don’t control people, focus on the process of creating the journey. Everyone can do a mistake but the second one is keeping your back.

2) Love your job and the most difficult day will be just a moment on the way to your dream. You know it is worth it. Enjoy the journey and share the love with your travelers. Inspire them to travel.

3) Know your price. Don’t sell cheap tours and services, because the partners and the clients who are looking for cheap service are not loyal. They will change you at the moment when someone else offers lower price. Respect your knowledge, experience, your time and work, offer the services on fair price, which covers all of them, this way you will find your partners and clients, who will be happy to work and travel with you. At the end of the day you will be happy and satisfied too. Remember nothing is permanent, never stop moving.

4) Talk, talk, talk, discuss every day even the smallest idea or difficulties at the office, be open for the other prospective and you will be stronger together. The different opinions in one company make it possible to grow and develop. Trust each other, believe in each other and that everyone is giving his best at this moment. Thank and say bravo, you did it great to each other. May the positive energy live at the office and the company.

5) Be brave, think years ahead, take risk and just do it, try to make it happen, go even for the craziest ideas, don’t listen what people say, the same people will do it later too, when they see it is working. If it doesn’t work, at least you tried and now you know. Move forward to the next idea. No one is judging you, enjoy the process of creating.

6) The success depends only on you. No one else can help you and no one else can stop you. If you are active, you believe in yourself and your dream, you follow the steps of this journey, you will collect the fruits at one moment. Be patient and never lose faith. Never stop challenging yourself, improve your skills and learn new. Don’t believe you know everything. You can learn from every person something new. Be open for the new in your life and work.

7) When you develop a new product, tour, do it as if you would be traveling, don’t save costs, prepare a real experience, which you will enjoy too. Think how this will make the other people feel too, do it to help them have the best time and enjoy the tour too. Check in advance all services, visit the places, this will help you feel confident and avoid difficulties on the road. Offer experience, which will make the traveler richer and will help him to open his perspective.

8) Care for the customer/traveler. While traveling with him don’t forget it is his tour, think about and ask about his interests. Get to know him better so you can include during the day places which he will enjoy. You serve him or you help him to have a great experience, you are not the director, you are just the assistant of a great day. The main person is the client. Kill your ego and help him always.

9) Make community, open yourself and be you while traveling with the travelers, make friends, keep contact and express your real you, connect with each other, share your experience and be there for each other.

10) Find the balance between work and free time. Don’t forget to have rest, to recharge, to relax, to have fun, to sleep, to spend time with friends and family, to love yourself and always find time for yourself. Without this time you will not be able to give this positive vibe to your travelers during the tours. Stop for a while to continue stronger and full with inspiration on the way to your next destination.

Thank you for joining us on our journey and your kind greetings from all over the world. Thank you for the trust in us. You are the reason for us to be here and move forward, to develop new ideas and to have the energy to keep going.

Благодарим за последните 10 години! Тhank you for the last 10! Join the nvision travellers club.

Let’s walk together and envision the next 10 years of travel in Bulgaria, on the Balkans and around the world.

Beni & Tsveti (Betty)

www.nvisiontravel.com

www.bulgaria-communismtours.com

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